EXPERIENCE
MOUNTAIN HARDWEAR
Sr. Brand Marketing Specialist - Community & Partnerships
05/2022 – Present
Lead and implement the strategic direction for corporate giving and foster relationships with key nonprofit partners ensuring alignment with brand’s vision to enhance reach and impact
Manage the grant making process including but not limited to solicitation, selection, communications, PR, events, activations, and renewal
Create and manage the process of employee engagement opportunities with nonprofit community partners
Develop an evaluation framework for measuring impact of funded programs
Maintain a high-level of visibility for the brand's corporate social responsibility efforts through events, activations, and media
Oversee all operations, logistics, and communications for external DEIB-focused programs - Mountain Hardwear's Open Aperture and SCARPA Athlete Mentorship Initiative
Manage all aspects of the brand’s global professional athlete team including but not limited to recruitment, operations, communications, PR, events, activations, and contract negotiation and renewal
Identify and execute storytelling opportunities and strategies that include the athlete team and nonprofit community partners across brand or product campaigns such as social media, events, photo, and video
Established leader in the "Coalition of Asian Pacific Employees" and "Inclusion Diversity Equity and Action" employee resource groups
Coordinate PR events, media activations, festivals, and trade shows including but not limited to pre and post-operations, logistics, communications, and reporting
Develop seasonal brand strategy to support and enhance seasonal initiatives including working cross-functionally with Brand, Creative, Digital, Wholesale, International, and Product & Design
SAN FRANCISCO 49ERS
Manager, Strategic Partnerships - 49ers Foundation
11/2019 – 05/2022
Managed fundraising activities including identifying prospective individual and corporate donors and sponsors for events/programs, including experience with 6 & 7-figure gifts
Launched the first-ever annual giving society focused on annual donor commitments, raising $1M+ in its first year
Salesforce CRM Administrator to track and cultivate donors & prospects, and manage direct service program team's use of the platform
Oversaw the employee match program and vehicle donation program
Planned and executed donor stewardship activities, events (including Super Bowl LIV), and tax acknowledgements
Creator and manager of monthly donor newsletter (8k+ members, 101% digital growth)
Ran email marketing campaigns end-to-end and managed donor database
Managed the internship program for the 49ers Foundation team
ALSAC/ST. JUDE CHILDREN’S RESEARCH HOSPITAL
Development Representative
08/2017 – 11/2019
Responsible for leading a $590k St. Jude Dream Home Giveaway campaign after a 10-year hiatus
Generated $75k in new sponsorship commitments with 53% growth of new donors
Responsible for building, managing, and maintaining a regional volunteer base of 120+ individuals
Oversaw budgeting and forecasting for 5 core program areas
Managed the recruitment and execution of the regional internship program
ZOZI (Acquired by Peek.com)
Customer Account Support
12/2016 – 06/2017
Provided stellar technical support for merchants utilizing ZOZI Advance software via Zendesk/Talkdesk
Exceeded monthly Customer Satisfaction Ratings with a consistent 95% service average
Collected and analyzed merchant feedback in collaboration with Engineering and Product teams via Salesforce and JIRA
Serviced all general merchant inquiries and created online content for zozi.com
SAN FRANCISCO GIANTS
Client Retention & Services
03/2015 – 12/2016
Addressed all Season Ticket Member ticket service-related questions, issues, and requests
Event preparation and execution for Fanfest, Opening Day ceremonies, World Series Ring Ceremony, Season Ticket Member Appreciation days, Ballpark App informational tutorials, pre-game event socials
Content creator and manager for Instagram and Twitter
Led the creation of and executed the first-ever “Season Ticket Member Spotlight” program
Content creator of monthly newsletter for 25k+ Season Ticket Members
Managed Season Ticket yearly renewal and Postseason invoicing
GOLDEN STATE WARRIORS
Special Events
03/2015 – 9/2015
Prepared and managed logistics and executive meetings, external events, and game-day events
Served lead roles in: SF Pride Parade, Yahoo! SportsTalk Live Hall of Fame, Corporate Sponsorship Luncheons, Employee Volunteer Days
Executed set-up and distributed of pre- and post-game promotional items and Facebook check-in
Main entrance game day customer service, answering arena questions and concerns
Coordinated site visits at event venues, catering, and equipment rentals
NBC SPORTS BAY AREA & CALIFORNIA
Marketing/PR/Events
01/2015 – 06/2015
Collegiate internship
Assigned as lead for Warriors Authentic Fan Friday event preparation, All-Star Teacher preparation, Twitter research on fan engagement, talent organization for Yahoo! SportsTalk Live
Interacted with fans and boosted overall experience at promotional events including Sharks Authentic Fan Thursdays, Warriors Authentic Fan Fridays, Giants Fan Fest, A’s Fan Fest, Giants Say Hey Tuesday
Wrote and edited press releases for Comcast SportsNet programming
Content creator for social media accounts
Education
University of San Francisco 2019
Master of Nonprofit Administration
Santa Clara University 2015
Bachelor of Science in Sociology
Board of Directors
GirlVentures
Former Member, Board of Directors
Santa Clara University
Member, Board of Directors, Alumni Association
Volunteer
GirlVentures
Former Mentor, Youth Advisory Board
Santa Clara University
Member, Class of 2015 Committee
University of San Francisco
Mentor, Alumni Mentor Program