EXPERIENCE

 

MOUNTAIN HARDWEAR

Sr. Brand Marketing Specialist - Community & Partnerships

05/2022 – Present

  • Lead and implement the strategic direction for corporate giving and foster relationships with key nonprofit partners ensuring alignment with brand’s vision to enhance reach and impact

  • Manage the grant making process including but not limited to solicitation, selection, communications, PR, events, activations, and renewal

  • Create and manage the process of employee engagement opportunities with nonprofit community partners

  • Develop an evaluation framework for measuring impact of funded programs

  • Maintain a high-level of visibility for the brand's corporate social responsibility efforts through events, activations, and media

  • Oversee all operations, logistics, and communications for external DEIB-focused programs - Mountain Hardwear's Open Aperture and SCARPA Athlete Mentorship Initiative

  • Manage all aspects of the brand’s global professional athlete team including but not limited to recruitment, operations, communications, PR, events, activations, and contract negotiation and renewal

  • Identify and execute storytelling opportunities and strategies that include the athlete team and nonprofit community partners across brand or product campaigns such as social media, events, photo, and video

  • Established leader in the "Coalition of Asian Pacific Employees" and "Inclusion Diversity Equity and Action" employee resource groups

  • Coordinate PR events, media activations, festivals, and trade shows including but not limited to pre and post-operations, logistics, communications, and reporting

  • Develop seasonal brand strategy to support and enhance seasonal initiatives including working cross-functionally with Brand, Creative, Digital, Wholesale, International, and Product & Design

SAN FRANCISCO 49ERS

Manager, Strategic Partnerships - 49ers Foundation

11/2019 – 05/2022

  • Managed fundraising activities including identifying prospective individual and corporate donors and sponsors for events/programs, including experience with 6 & 7-figure gifts

  • Launched the first-ever annual giving society focused on annual donor commitments, raising $1M+ in its first year

  • Salesforce CRM Administrator to track and cultivate donors & prospects, and manage direct service program team's use of the platform

  • Oversaw the employee match program and vehicle donation program

  • Planned and executed donor stewardship activities, events (including Super Bowl LIV), and tax acknowledgements

  • Creator and manager of monthly donor newsletter (8k+ members, 101% digital growth)

  • Ran email marketing campaigns end-to-end and managed donor database

  • Managed the internship program for the 49ers Foundation team

ALSAC/ST. JUDE CHILDREN’S RESEARCH HOSPITAL

Development Representative

08/2017 – 11/2019

  • Responsible for leading a $590k St. Jude Dream Home Giveaway campaign after a 10-year hiatus

  • Generated $75k in new sponsorship commitments with 53% growth of new donors

  • Responsible for building, managing, and maintaining a regional volunteer base of 120+ individuals

  • Oversaw budgeting and forecasting for 5 core program areas

  • Managed the recruitment and execution of the regional internship program

ZOZI (Acquired by Peek.com)

Customer Account Support

12/2016 – 06/2017

  • Provided stellar technical support for merchants utilizing ZOZI Advance software via Zendesk/Talkdesk

  • Exceeded monthly Customer Satisfaction Ratings with a consistent 95% service average

  • Collected and analyzed merchant feedback in collaboration with Engineering and Product teams via Salesforce and JIRA

  • Serviced all general merchant inquiries and created online content for zozi.com

SAN FRANCISCO GIANTS

Client Retention & Services

03/2015 – 12/2016

  • Addressed all Season Ticket Member ticket service-related questions, issues, and requests

  • Event preparation and execution for Fanfest, Opening Day ceremonies, World Series Ring Ceremony, Season Ticket Member Appreciation days, Ballpark App informational tutorials, pre-game event socials

  • Content creator and manager for Instagram and Twitter

  • Led the creation of and executed the first-ever “Season Ticket Member Spotlight” program

  • Content creator of monthly newsletter for 25k+ Season Ticket Members

  • Managed Season Ticket yearly renewal and Postseason invoicing

GOLDEN STATE WARRIORS

Special Events

03/2015 – 9/2015

  • Prepared and managed logistics and executive meetings, external events, and game-day events

  • Served lead roles in: SF Pride Parade, Yahoo! SportsTalk Live Hall of Fame, Corporate Sponsorship Luncheons, Employee Volunteer Days

  • Executed set-up and distributed of pre- and post-game promotional items and Facebook check-in

  • Main entrance game day customer service, answering arena questions and concerns

  • Coordinated site visits at event venues, catering, and equipment rentals

NBC SPORTS BAY AREA & CALIFORNIA

Marketing/PR/Events

01/2015 – 06/2015

  • Collegiate internship

  • Assigned as lead for Warriors Authentic Fan Friday event preparation, All-Star Teacher preparation, Twitter research on fan engagement, talent organization for Yahoo! SportsTalk Live

  • Interacted with fans and boosted overall experience at promotional events including Sharks Authentic Fan Thursdays, Warriors Authentic Fan Fridays, Giants Fan Fest, A’s Fan Fest, Giants Say Hey Tuesday

  • Wrote and edited press releases for Comcast SportsNet programming

  • Content creator for social media accounts

Education

University of San Francisco 2019

Master of Nonprofit Administration

Santa Clara University 2015

Bachelor of Science in Sociology

Board of Directors

GirlVentures

Former Member, Board of Directors

Santa Clara University

Member, Board of Directors, Alumni Association

Volunteer

GirlVentures

Former Mentor, Youth Advisory Board

Santa Clara University

Member, Class of 2015 Committee

University of San Francisco

Mentor, Alumni Mentor Program